BioPak is recalling all ByoCups manufactured since 2013. This is not an item we distribute – however, if you have purchased one elsewhere please take note. The bottom of the cup may detach. If this occurs while containing hot liquid, there is a risk of injury. BioPak takes this seriously and is working with the Australian Competition and Consumer Commission. You should immediately stop using these coffee cups and contact BioPak directly where you will be provided with a refund.

How to identify affected cups

Please return these cups to BioPak immediately. The visual is above, and the product codes are listed below:

• 8 oz White ByoCup (BM-BCR-8-W) / 8 ox Green ByoCup (BM-BCR-8-G)
• 12 oz White ByoCup (BM-BCR-12-W) / 12 oz Green ByoCup (BM-BCR-12-G)
• 16 oz White ByoCup (BM-BCR-12-W) / 16 oz Green ByoCup (BM-BCR-16-G)
• All custom versions of a ByoCup

What to do

Contact BioPak on 1300 246 725 or email [email protected].  

Read about what your cafe can do to encourage sustainability in the wake of the Blue Planet II documentary, and why it's time to be truthful about environmental claims, on our blog.

Planet Friendly Packaging acknowledges the traditional custodians of the land on which we work. Our thoughts go out to everyone affected by COVID-19. Stay safe.